Dedicated Client Services

We like to think we’re the perfect-size agency for every-size practice. From the beginning, we pair you with a dedicated client services specialist, no matter the size of your account. Think of them as your point person for questions, concerns, and even restaurant recommendations should you ever find yourself in Charlotte or Toronto.

Dedicated Client Services

We like to think we’re the perfect-size agency for every-size practice. From the beginning, we pair you with a dedicated client services specialist, no matter the size of your account. Think of them as your point person for questions, concerns, and even restaurant recommendations should you ever find yourself in Charlotte or Toronto.

Features
  • Person-to-person agency onboarding
  • Dedicated account person. Not a robot.
  • Monthly check-ins
  • Guaranteed 48-hour response times
  • Jargon, drama, and excuse-free problem solving
Shelly
Babe & Beau Spa

“2two5 truly understands advertising for the aesthetics industry. The have a methodical and proven process that got me 41 booked appointments in just one month. I’ve really enjoyed working with the team so much and I’m so grateful for all the help. It’s truly been a pleasure.”

FAQ
Phone or email, that’s up to you. We can easily adapt to your preferred communication style.

We guarantee 48-hour response times, but usually respond back in minutes. In the event of an advertising emergency, we will do whatever it takes to reach a resolution.

We like to pair each account with a single client services specialist to establish a personal rapport. For large accounts, we can set up several account managers.

Absolutely. We want to cater our communication style to your practice’s specific needs. Early on we will set up a communication cadence and stay in touch.

Absolutely. We are all on your team. Ask your account rep to include media buyers, graphic designers, or creative directors on your calls, and we’ll happily join.